Paketdienst

DHL will Paketkunden genau über die Zustellzeit informieren

Die Post will ihre Kund demnächst viel genauer über den Zeitpunkt der Paketzustellung informieren.

Die Post will ihre Kund demnächst viel genauer über den Zeitpunkt der Paketzustellung informieren.

Foto: FrankHoermann/SVEN SIMON / imago images

Bonn.  Eine Mail mit der groben Zustellzeit, eine weitere kurz vor der Auslieferung: So will Post-Tochter DHL die Kunden zufriedener machen.

E-Mails mit der Ankunftszeit des Pakets: Damit will die DHL die Kundenzufriedenheit verbessern. Das hat Deutsche-Post-Vorstandschef Frank Appel in einem Interview angekündigt.

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DHL-Paketzustellung per Mail kurz vorher angekündigt

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Post versucht, Ärger bei Kunden zu minimieren

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fyusb lptufo tpmm/

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